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-   -   Recall of some Natural Balance Dry Dog Food (http://k9diabetes.com/forum/showthread.php?t=1991)

k9diabetes 06-18-2010 04:27 PM

Recall of some Natural Balance Dry Dog Food

June 18, 2010

Our 5 lb. and 28 lb. Sweet Potato & Chicken Dry Dog food, manufactured on December 17, 2009 with a “Best By” date of June 17, 2011 is being voluntarily recalled. A random sampling of this product tested positive for Salmonella by the FDA.

In my mind, I asked, “How can this happen? I spent over $900,000 putting in our laboratory to test our products before we release them.” We tested samples from the production run when it was manufactured six months ago, and the results came back negative.

Upon hearing from the FDA, I immediately went to our Director of Customer Service, a licensed Registered Veterinary Technician, to check call logs for any complaints with this product. Our Customer Service department closely tracks and monitors complaints for any potential issues; and I heard no reports in our weekly meetings, so I was not surprised when I found we did not have a single complaint about this product. Next, I immediately pulled the retention samples for this product to be sent to an independent third party laboratory. The samples were sent to Zoologix, a laboratory that does real-time PCR testing, the most sensitive type of testing for Salmonella. Those test results also came back negative. I reported our test results and call logs to the FDA, but due to the positive result they had found, they recommended a recall.

Link for test results:

Not all states are affected. The following is a list of those states that are included in the voluntary recall: Alaska, Arizona, Arkansas, California, Colorado, Hawaii, Idaho, Illinois, Iowa, Kansas, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, Wisconsin and Wyoming.

k9diabetes 06-22-2010 09:34 AM

Re: Recall of some Natural Balance Dry Dog Food
Official FDA announcement:

k9diabetes 07-01-2010 10:49 AM

Re: Recall of some Natural Balance Dry Dog Food
Bumping up. I have a few Natural Balance foods here, some dry and canned for Katie (feline) and the rolls of semi-moist that we cut up for training treats for Jack. I'm told that their dry foods some from Diamond. Not sure about the canned food. And that they make manufacture the rolls rather than farming out to someone else.

One reason I've gone with them for the cat is they make limited ingredient diets - venison/greenpea, salmon/greenpea. It's really difficult to find foods that don't have five or six different proteins in them.


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